IB Business Management
Syllabus
Enhanced representation of the
official content syllabus from the IB Subject Guide.
[2022
(first assessment 2024) spec]
SL
Content Recommended teaching hours: 150
HL Content Recommended teaching hours: +90
= 240
I bolded key words/phrases in the descriptions to make it easier
to glance over. AO = Assessment Objective (see clarification at end of document),
a measure of the “depth of knowledge” required.
(For now), this is SL-only; HL details do not exist, and their topic
numbers are grayed-out.
Last update: 25th
Apr 2024
| 
   #  | 
  
   Topic  | 
  
   AO  | 
  
   Description  | 
  
   Notes  | 
 
| 
   UNIT
  1: Intro to Business
  Management  | 
 ||||
| 
   Tools: SWOT + STEEPLE Analysis, Ansoff
  Matrix, Decision Trees, Business Plan, Circular Business Models HL: Porter’s Generic Strategies,
  Simple Linear Regression  | 
 ||||
| 
   1.1  | 
  
   What’s a Business?  | 
  
   1  | 
  
   The Nature of Business  | 
  
   | 
 
| 
   2  | 
  
   Economic Sectors: Primary, Secondary, Tertiary, and
  Quaternary  | 
  
   | 
 ||
| 
   2  | 
  
   Challenges and Opportunities for starting
  a business  | 
  
   | 
 ||
| 
   1.2  | 
  
   Types of Businesses  | 
  
   2  | 
  
   Private and Public Sectors  | 
  
   | 
 
| 
   3  | 
  
   Types of Organizations, their main features: -    Sole Traders -    Partnerships -    Privately Held companies -    Publicly Held companies  | 
  
   | 
 ||
| 
   3  | 
  
   For-profit Social Enterprises, their main
  features: -    Private Sector companies -    Public Sector companies -    Cooperatives  | 
  
   | 
 ||
| 
   3  | 
  
   Non-profit Social Enterprises, their main
  features: -    Non-governmental Organizations (NGOs)  | 
  
   | 
 ||
| 
   1.3  | 
  
   Business Objectives  | 
  
   2  | 
  
   Vision and Mission Statements  | 
  
   | 
 
| 
   2  | 
  
   Common business Objectives: -    Profit -    Growth -    Protecting Shareholder Value -    Ethical objectives  | 
  
   | 
 ||
| 
   3  | 
  
   Strategic and Tactical Objectives  | 
  
   | 
 ||
| 
   3  | 
  
   Corporate Social Responsibility (CSR)  | 
  
   | 
 ||
| 
   1.4  | 
  
   Stakeholders  | 
  
   2  | 
  
   Internal and External Stakeholders  | 
  
   | 
 
| 
   2  | 
  
   Conflict between Stakeholders  | 
  
   | 
 ||
| 
   1.5  | 
  
   Growth & Evolution  | 
  
   2  | 
  
   Internal & External Economies & Diseconomies of Scale  | 
  
   | 
 
| 
   2  | 
  
   Internal vs External Growth  | 
  
   | 
 ||
| 
   3  | 
  
   Reasons for businesses to Grow  | 
  
   | 
 ||
| 
   3  | 
  
   Reasons for businesses to Stay Small  | 
  
   | 
 ||
| 
   3  | 
  
   External Growth Methods: -    Mergers & Acquisitions (M&As) -    Takeovers -    Joint Ventures -    Strategic Alliances -    Franchising  | 
  
   | 
 ||
| 
   1.6  | 
  
   Multinational Companies  | 
  
   3  | 
  
   The impact of MNCs on host countries  | 
  
   | 
 
| 
   UNIT
  2: Human Resource Management  | 
 ||||
| 
   Tools: SWOT + STEEPLE Analysis, Descriptive
  Statistics HL: Force Field Analysis,
  Hofstede’s Cultural Dimensions  | 
 ||||
| 
   2.1  | 
  
   Intro to HRM  | 
  
   2  | 
  
   Role of HRM  | 
  
   | 
 
| 
   2  | 
  
   Internal & External Factors that
  affect HR Planning. E.g.: -   
  Demographic -   
  Labor
  Mobility -   
  Immigration -   
  Flexi-time -   
  Gig Economy  | 
  
   | 
 ||
| 
   2  | 
  
   Reasons for Resistance to Change  | 
  
   | 
 ||
| 
   3  | 
  
   Strategies to Reduce the Impact of and
  Resistance to Change  | 
  
   | 
 ||
| 
   2.2  | 
  
   Organizational Structure  | 
  
   2  | 
  
   Terminology, in relation to different
  Organizational Structures: -    Delegation -    Span of Control -    Levels of the hierarchy -    Chain of Command -    Bureaucracy -    Centralization -    Decentralization -    Delayering -    Matrix Structure  | 
  
   | 
 
| 
   2 4  | 
  
   Organizational Charts: -   
  Flat/horizontal -   
  Tall/vertical -   
  By Product,
  Function, or Region  | 
  
   | 
 ||
| 
   3  | 
  
   Appropriateness of different structures given a change
  in external factors  | 
  
   | 
 ||
| 
   3  | 
  
   (HL) …   | 
  
   | 
 ||
| 
   2.3  | 
  
   Leadership & Management  | 
  
   2  | 
  
   (HL) …  | 
  
   | 
 
| 
   2  | 
  
   Management and Leadership  | 
  
   | 
 ||
| 
   3  | 
  
   Leadership Styles: -   
  Autocratic -   
  Paternalistic -   
  Democratic -   
  Laissez-faire -   
  Situational  | 
  
   | 
 ||
| 
   2.4  | 
  
   Motivation & Demotivation  | 
  
   3  | 
  
   Motivation Theories: -   
  Taylor
  (scientific management) -   
  Maslow
  (hierarchy of needs) -   
  Herzberg
  (motivation-hygiene theory)  | 
  
   | 
 
| 
   3  | 
  
   (HL) …  | 
  
   | 
 ||
| 
   2 4  | 
  
   (HL) …  | 
  
   | 
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| 
   2  | 
  
   (HL) …  | 
  
   | 
 ||
| 
   2  | 
  
   (HL) …  | 
  
   | 
 ||
| 
   3  | 
  
   (HL) …  | 
  
   | 
 ||
| 
   2  | 
  
   Financial Rewards: -    Salary -    Wages (time- & piece-rates) -    Commission -    Performance-Related Pay (PRP) -    Profit-Related Pay -    Employee Share Ownership schemes -    Fringe Payments/benefits  | 
  
   | 
 ||
| 
   2  | 
  
   Non-financial Rewards: -    Job Enrichment -    Job Rotation -    Job Enlargement -    Empowerment -    Purpose/opportunity to make a difference -    Teamwork  | 
  
   | 
 ||
| 
   2  | 
  
   Types of Training: -    Induction -    On the Job -    Off the Job  | 
  
   | 
 ||
| 
   2.5 (HL)  | 
  
   Corporate Culture  | 
  
   | 
  
   | 
  
   | 
 
| 
   2.6  | 
  
   Communica-tion  | 
  
   3  | 
  
   Formal and Informal Methods of
  Communication in a given situation  | 
  
   | 
 
| 
   2  | 
  
   Barriers to Communication  | 
  
   | 
 ||
| 
   2.7 (HL)  | 
  
   Employee Relations  | 
  
   | 
  
   | 
  
   | 
 
| 
   UNIT
  3: Finance & Accounts  | 
 ||||
| 
   Tools: SWOT Analysis, Descriptive Statistics,
  Boston Consulting Group (BCG) Matrix HL: Contribution  | 
 ||||
| 
   3.1  | 
  
   Intro to Finance  | 
  
   2  | 
  
   Role of Finance (types of expenditures): -    Capital Expenditure -    Revenue Expenditure  | 
  
   | 
 
| 
   3.2  | 
  
   Sources of Finance  | 
  
   2  | 
  
   Internal Sources of Finance: -    Personal Funds (for sole traders) -    Retained Profit -    Sale of Assets  | 
  
   | 
 
| 
   2  | 
  
   External Sources of Finance: -    Share capital -    Loan capital -    Overdrafts -    Trade Credit -    Crowdfunding -    Leasing -    Microfinancing -    Business Angels  | 
  
   | 
 ||
| 
   3  | 
  
   Appropriateness of Short- or Long-term Sources of
  Finance for a given situation  | 
  
   | 
 ||
| 
   3.3  | 
  
   Costs & Revenues  | 
  
   2  | 
  
   Types of Cost (and examples): -    Fixed -    Variable -    Direct -    Indirect/overhead  | 
  
   | 
 
| 
   2  | 
  
   Total Revenue, Revenue Streams (and examples)  | 
  
   | 
 ||
| 
   3.4  | 
  
   Final Accounts  | 
  
   2  | 
  
   Purpose of Accounts to different
  Stakeholders  | 
  
   | 
 
| 
   2 4  | 
  
   Final Accounts: -    Profit and Loss Account -    Balance Sheet  | 
  
   | 
 ||
| 
   2  | 
  
   Types of Intangible Assets  | 
  
   | 
 ||
| 
   2 4  | 
  
   (HL) …  | 
  
   | 
 ||
| 
   3  | 
  
   (HL) …  | 
  
   | 
 ||
| 
   3.5  | 
  
   Profitability & Liquidity Ratio  | 
  
   2 4  | 
  
   Profitability Ratios: -    Gross Profit Margin -    Profit Margin -    Return on Capital Employed (ROCE)  | 
  
   | 
 
| 
   3  | 
  
   Strategies to improve Profitability
  Ratios  | 
  
   | 
 ||
| 
   2 4  | 
  
   Liquidity Ratios: -    Current Ratio -    Acid test (Quick) Ratio  | 
  
   | 
 ||
| 
   3  | 
  
   Strategies to improve Liquidity Ratios  | 
  
   | 
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| 
   3.6 (HL)  | 
  
   Debt/Equity Ratio  | 
  
   | 
  
   | 
  
   | 
 
| 
   3.7  | 
  
   Cash Flow  | 
  
   2  | 
  
   Profit vs Cash Flow  | 
  
   | 
 
| 
   2 4  | 
  
   Cash Flow Forecasts  | 
  
   | 
 ||
| 
   2  | 
  
   Relationship between Investment, Profit, and Cash
  Flow  | 
  
   | 
 ||
| 
   3  | 
  
   Strategies to deal with Cash Flow Problems  | 
  
   | 
 ||
| 
   3.8  | 
  
   Investment Appraisal  | 
  
   3 4  | 
  
   Evaluation of Investment Opportunities using: -    Payback Period -    Average Rate of Return (ARR) -    (HL) NPV  | 
  
   | 
 
| 
   3.9 (HL)  | 
  
   Budgets  | 
  
   | 
  
   | 
  
   | 
 
| 
   UNIT
  4: Marketing  | 
 ||||
| 
   Tools: SWOT + STEEPLE Analysis, Ansoff
  Matrix, BCG Matrix, Descriptive Statistics HL: Gantt Chart, Simple Linear Regression, Critical
  Path Analysis, Contribution, Hofstede’s Cultural Dimensions  | 
 ||||
| 
   4.1  | 
  
   Intro to Marketing  | 
  
   2  | 
  
   Market Orientation vs Product Orientation  | 
  
   | 
 
| 
   2 4  | 
  
   Market Share  | 
  
   | 
 ||
| 
   2 4  | 
  
   Market Growth  | 
  
   | 
 ||
| 
   3  | 
  
   (HL) …  | 
  
   | 
 ||
| 
   4.2  | 
  
   Marketing Planning  | 
  
   2  | 
  
   Role of Market Planning  | 
  
   | 
 
| 
   2 4  | 
  
   Segmentation, Targeting (target market), and Positioning
  (position maps)  | 
  
   | 
 ||
| 
   2  | 
  
   Niche vs Mass Markets  | 
  
   | 
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| 
   2  | 
  
   Importance of a Unique Selling Point (USP)  | 
  
   | 
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| 
   3  | 
  
   How to Differentiate self and products
  from Competitors  | 
  
   | 
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| 
   4.3 (HL)  | 
  
   Sales Forecasting  | 
  
   | 
  
   | 
  
   | 
 
| 
   4.4  | 
  
   Market Research  | 
  
   3  | 
  
   Why and How Organizations do Market Research  | 
  
   | 
 
| 
   2  | 
  
   Methods of Primary Market Research: -    Surveys -    Interviews -    Focus Groups -    Observations  | 
  
   | 
 ||
| 
   2  | 
  
   Methods of Secondary Market Research: -    Market Analyses -    Academic Journals -    Government Publications -    Media Articles -    Online Content  | 
  
   | 
 ||
| 
   2  | 
  
   Qualitative vs Quantitative Research  | 
  
   | 
 ||
| 
   2  | 
  
   Methods of Sampling: -    Quota -    Random -    Convenience  | 
  
   | 
 ||
| 
   4.5  | 
  
   7 P’s / Marketing Mix  | 
  
   3  | 
  
   Appropriate Marketing Mixes for particular products or businesses  | 
  
   | 
 
| 
   Product:  | 
 ||||
| 
   2  | 
  
   Relationship between Product Life Cycle, Product Portfolio, and the
  Marketing Mix  | 
  
   | 
 ||
| 
   3  | 
  
   Extension Strategies  | 
  
   | 
 ||
| 
   2  | 
  
   Relationship between Product Life Cycle, Investment, Profit, and Cash
  Flow  | 
  
   | 
 ||
| 
   2  | 
  
   Aspects of Branding: -     Awareness -     Development -     Loyalty -     Value  | 
  
   | 
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| 
   2  | 
  
   Importance of Branding  | 
  
   | 
 ||
| 
   Price:  | 
 ||||
| 
   3  | 
  
   Appropriateness of Pricing Methods: -    
  Cost-plus
  (mark-up) pricing -    
  Penetration
  pricing -    
  Loss Leader -    
  Predatory
  pricing -    
  Premium
  pricing … (HL)  | 
  
   | 
 ||
| 
   Promotion:  | 
 ||||
| 
   2  | 
  
   Aspects of Promotion: -    
  Above the Line
  promotion -    
  Below the Line
  promotion -    
  Through the
  Lien promotion  | 
  
   | 
 ||
| 
   3  | 
  
   Social Media Marketing as a promotional
  strategy  | 
  
   | 
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   Place:  | 
 ||||
| 
   3  | 
  
   Importance of different Types of Distribution Channels  | 
  
   | 
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   People:  | 
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| 
   3  | 
  
   Importance of Employee-Customer Relationships in marketing a service & Cultural Variation in these relationships  | 
  
   | 
 ||
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   Process:  | 
 ||||
| 
   3  | 
  
   Importance of Delivery Processes in marketing a service & Changes in these processes  | 
  
   | 
 ||
| 
   Physical (evidence):  | 
 ||||
| 
   3  | 
  
   Importance of Tangible Evidence in marketing a service  | 
  
   | 
 ||
| 
   4.6 (HL)  | 
  
   International Marketing  | 
  
   | 
  
   | 
  
   | 
 
| 
   UNIT
  5: Operations Management  | 
 ||||
| 
   Tools: Decision Trees, Circular Business
  Models, Descriptive Statistics HL: Gantt Chart, Simple Linear Regression, Critical
  Path Analysis, Contribution, Hofstede’s Cultural Dimensions  | 
 ||||
| 
   5.1  | 
  
   Intro to Operations  | 
  
   2  | 
  
   Role of Operations Management  | 
  
   | 
 
| 
   5.2  | 
  
   Operations Methods  | 
  
   3  | 
  
   Operations Methods: -    Job Production -    Batch Production -    Mass/flow Production -    Mass Customization  | 
  
   | 
 
| 
   5.3 (HL)  | 
  
   Lean Production & Quality Management  | 
  
   | 
  
   | 
  
   | 
 
| 
   5.4  | 
  
   Location  | 
  
   2  | 
  
   Reasons for a specific Location of Production  | 
  
   | 
 
| 
   3  | 
  
   Ways of Reorganizing Production, Nationally and
  Internationally: -    Outsourcing/subcontracting -    Offshoring -    Insourcing -    Reshoring  | 
  
   | 
 ||
| 
   5.5  | 
  
   Break-even Analysis  | 
  
   2  | 
  
   Total Contribution vs Contribution per Unit  | 
  
   | 
 
| 
   2 4  | 
  
   Break-even Charts; the following aspects of Break-even
  Analysis: -    Break-even quantity/point (BEQ) -    Profit or Loss -    Margin of Safety (MoS) -    Target Profit Output -    Target Profit -    Target Price  | 
  
   | 
 ||
| 
   2 4  | 
  
   How Changes in Price or Cost affects BEQ, Profit, and MoS; use
  graphical and quantitative methods.  | 
  
   | 
 ||
| 
   3  | 
  
   Limitations of Break-even as a Decision-making Tool  | 
  
   | 
 ||
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   5.6 (HL)  | 
  
   Production Planning  | 
  
   | 
  
   | 
  
   | 
 
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   5.7 (HL)  | 
  
   Crisis Management & Contingency Planning  | 
  
   | 
  
   | 
  
   | 
 
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   5.8 (HL)  | 
  
   Research & Development  | 
  
   | 
  
   | 
  
   | 
 
| 
   5.9 (HL)  | 
  
   Management Information Systems  | 
  
   | 
  
   | 
  
   | 
 
| 
   END
  OF SYLLABUS :)  | 
 ||||
| 
   #  | 
  
   Topic  | 
  
   | 
  
   Description  | 
  
   Notes  | 
 
All Tools: (8 for SL)
| 
   Tool Name  | 
  
   Description  | 
 |||||||||||||||
| 
   Ansoff Matrix  | 
  
   Framework helping classify and risk-assess growth strategies.  
  | 
 |||||||||||||||
| 
   SWOT Analysis  | 
  
   Strengths, Weaknesses, Opportunities, and Threats. Used to understand
  the position of a business by analyzing both its internal
  strengths/weaknesses and the external opportunities/threats faced. Internal factors are usually considered per business function (4 of
  them). External factors are usually considered using the STEEPLE framework.  | 
 |||||||||||||||
| 
   STEEPLE Analysis  | 
  
   7 External factors that work well in determining the O/T of the SWOT
  analysis. Sociocultural, Technological, Economic, Environmental, Political,
  Legal, Ethical.  | 
 |||||||||||||||
| 
   Business Plan  | 
  
   Used to describe key info of a new business (or a large change to an
  existing one). A plan helps lay everything out so the overall idea can be
  more effectively evaluated, spotting opportunities and challenges before
  actioning on the plan.  Also helps communication; one can use a plan to build trust with
  investors and others.  A structured document explaining the Why (goal of business; a human
  need satisfied), How (production, supply, setup), and What (properties of the
  product itself) of a business idea. Example sections: 1.     Executive Summary 2.     Mission / Vision 3.     The Problem 4.     The Solution  5.     The Market (or Social/Partnership Ecosystem) 6.     Marketing 7.     SWOT / Evaluation 8.     Sources of Finance 9.     Budget 10.   Milestones  | 
 |||||||||||||||
| 
   Decision Trees  | 
  
   Square: Decision Node; where the business
  makes a choice Circle: Probability Node; where outcomes are by chance, externally
  affected Double Crossed-out Lines: Rejected Options; used on all branches after
  a decision node except the optimal/recommended decision  | 
 |||||||||||||||
| 
   BCG Matrix  | 
  
   Planning tool that helps businesses analyze their product
  portfolios. It characterizes products based on the growth rate of their
  market and the share they have in that market. 
 Cash cows: steady
  and major established products; “whales”. They produce high cash flow due to
  their market presence and probably won’t go anywhere else soon since the
  market changes very slowly. (So minimal maintenance) Stars: major products in a volatile (fast evolving) market. They
  promise potential to convert into cash cows. (Requires heavy investment) Question marks: struggling products that need the most management.
  Should try to convert to stars, but process may be
  difficult/risky. (Requires careful management and heavy investment) Dogs: steady but minor products. They don’t cause big trouble but also
  don’t contribute much to a business. (Leave it alone or drop it)  | 
 |||||||||||||||
| 
   Descriptive Statistics  | 
  
   Ok this is all common sense. It’s charts and stuff. Basic social
  science infographic skills.  | 
 |||||||||||||||
| 
   Circular Business Models  | 
  
   Ideals to get businesses to work more like nature, systems that
  (physically) feedback outputs as inputs, minimizing waste production.   | 
 |||||||||||||||
| 
   (HL) …  | 
  
   | 
 |||||||||||||||
SL-only info:
Paper 1: 90mins, 30
marks; 35%
Revolves around the partially pre-released
case study. (The pre-release includes the context/background and initial
excerpts of the full case study.)
Section A: 20 marks
     Covers
entire syllabus. Answer all questions. (Structured questions.)
Section B: 10 marks
     Covers
entire syllabus. Answer one from two questions. (Singular 10-mark question)
Paper 2: 90mins, 40
marks; 35%
Uses unseen stimulus material (case
studies). Larger quantitative focus.
Section A: 20 marks
     Covers
entire syllabus. Answer all questions (Structured questions, based on stimulus
material)
Section B: 20 marks
Covers entire syllabus. Answer one from
two questions. (Questions contain subparts of structured + a 10-mark
response)
Assessment Objectives
Clarification:
| 
   Assessment
  Objective  | 
  
   Command
  Terms  | 
  
   Depth  | 
 
| 
   AO1 – knowledge
  and understanding Recital of
  definitions, restatement of literal information  | 
  
   Define Describe Identify List Outline State  | 
  
   Basic
  memorization: definitions and elementary comprehension of information.  | 
 
| 
   AO2 –
  application and analysis Medium to
  long form prose applying business knowledge to specific cases  | 
  
   Analyze Apply Comment Demonstrate Distinguish Explain Suggest  | 
  
   Pick apart
  information (stimulus material) into smaller parts and then applying
  knowledge to draw specific conclusions.  | 
 
| 
   AO3 – synthesis
  and evaluation Long form (balanced)
  arguments; made of coherently linked smaller AO2 elements  | 
  
   Compare (and
  contrast) Contrast Discuss Evaluate Examine Justify Recommend To what
  extent  | 
  
   Formulate
  analyzed ideas and information into a whole argument – to make conclusive
  judgements (based on a set of criteria)  | 
 
| 
   AO4 – use of
  skills Calculations
  and drawing diagrams  | 
  
   Annotate Calculate Complete Construct Determine Draw Label Plot Prepare  | 
  
   Demonstrate
  the ability to use subject specific hard skills (calculations, usage and construction of diagrams, etc.)  | 
 
Basically, AO1 topics can only come up as 1-2 mark
“define” questions, while AO2 topics may appear as 2-4 mark longer-answer
questions, and AO3 topics can appear as 10 (or 6) mark essay questions. AO4
topics are the graphs/tables with calculations (non-long-answer, graphical
questions).